Get in Touch With Us
Got a question about one of our fast payout casino reviews, spotted something that needs updating, or just want to share your experience with an offshore operator? We would like to hear from you. This page sets out how to get in touch and what happens once your message lands with us.
How to Reach the Team
The easiest way to contact us is by email at [email protected]. We read every message that comes in and try to reply within a couple of working days. If your enquiry relates to a specific casino, bonus offer or payment method, mentioning the name upfront helps us get you a useful answer faster rather than a generic one.
What We Can Help With
- Questions about our reviews — If you want more detail on how a casino from our rankings handles withdrawals, wagering requirements or its Australian-friendly payment options, ask and we will point you to what we know.
- Corrections — Bonus terms, licence details and payment processing times at offshore casinos change regularly. If you notice something on our site that looks out of date, flagging it helps us keep our comparisons accurate.
- Feedback on your own experience — If you have played at any of the sites we cover and had a payout run faster or slower than expected, that kind of first-hand feedback is genuinely useful to us and to other readers.
- Suggestions for future coverage — Want us to look at a particular payment method, a new operator, or a topic like non-GamStop casino options? Let us know what would be useful to you.
- Partnership or editorial enquiries — If you represent a business and want to discuss working with us, tell us who you are and what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you towards Australian support services such as Gambling Help Online or the National Gambling Helpline.
What to Include in Your Message
A short, clear message gets the quickest response. Where relevant, it helps to include:
- The name of the casino or offer you are asking about, if applicable.
- Whether your question concerns bonuses, payment methods, withdrawals, licensing or something else entirely.
- Any screenshots or details that support a correction or feedback request.
We are an independent comparison site and are not able to intervene directly in disputes between a player and a casino operator, but we can point you towards the right regulator or support channel where relevant.
What Happens After You Send a Message
Every email is read by a real person on our team, not an automated system. We check the details, verify anything that needs verifying against publicly available information, and reply directly. Our aim is to respond within a couple of working days, though busy periods can occasionally push that out slightly.
If your message relates to something that affects our published rankings — for example, a change to a casino's licensing status or a bonus term that no longer matches what we have listed — we take that seriously and will follow up once we have looked into it.
A Note on Accuracy
Our reviews and rankings on this site, including the operators reviewed alongside their bonus offers and editorial ratings, are based on publicly available information about licensing, payment methods and terms. We do not accept payment in exchange for a better ranking, and reader input plays a genuine part in keeping our content current. If something you have read here does not match your own experience with an operator, we would rather know than have inaccurate information stand.
Whatever brings you to this page, thanks for taking the time to reach out. We look forward to your message.